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Shipment Processing Time

Most orders are processed within 24 hours of purchase. Orders are not shipped or delivered on weekends or holidays.


*Please contact us for more details about expedited shipping, US residents only.

Shipping Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s).

Customs, Duties, and Taxes

Relaxcation Inc. is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).


Relaxcation Inc. is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.